Refund policy

We will notify you once we've received and inspected your return, and let you know if the return is approved or not. If approved, we will issue a store credit to your account instead of a monetary refund. This store credit works like site money-but it can only be used to purchase items on scentedjoycandles.com. Store credits are sent via email and can be applied toward future purchases on our website. No cash, debit, or credit card refunds will be issued under any circumstances.

Store credits never expire and can be used at any time.

If more than 15 business days have passed since we've approved your return, please contact us at support@scentedjoycandles.com.